AI delivers time and cost savings

The largest artificial intelligence (AI) trial of its kind globally in healthcare, involving more than 30,000 NHS workers, has shown how new technology could generate time savings for staff and lead to better care for patients. A pilot of Microsoft 365 Copilot across 90 NHS organisations found that AI-powered administrative support could save staff on average 43 minutes per staff member per day or more – that’s 5 weeks of time per person annually. Results from the trial show that a full roll-out could save up to 400,000 hours of staff time per month, equating to millions of hours every year, enabling staff to focus more effectively on frontline care.

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