Beneficiary charter for general practice indemnity schemes

Following the extension of the General Practice indemnity (GPI) schemes, which provide primary care clinicians and organisations with cover for clinical negligence claims, NHS Resolution has developed a GPI beneficiary charter to alleviate some of the uncertainties that may occur during the life of a claim. This charter sets out the level of service that beneficiaries can expect from NHS Resolution and their panel solicitors, along with what is needed from beneficiaries of the schemes. It is intended to be read in conjunction with the claims reporting guidelines and scheme rules.