Digital telephony for general practice

Practices that have been unable to sign and return contracts to transition from analogue to digital telephony for a go-live of 25 March 2024 should continue to work with commercial.procurementhub@nhs.net to resolve issues. Practices with Evergreen contracts funded as part of Phase 1, should engage with the commercial.procurementhub@nhs.net to select a supplier by 15 January. Systems have been notified of funding allocations to support sub-optimal digital telephony uplifts. Practices should engage with commercial.procurementhub@nhs.net to sign contracts by 2 February.

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