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General practice resources

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MariaPCC 29 September 2023

Guides have been published by NHS England including quick wins and tips from practices who have adapted how they work to improve patient access and reduce pressure on staff.

The guides cover:

  • how to align capacity with demand
  • how to improve care related processes
  • how to improve care navigation
  • how to improve telephone journeys
  • creating highly usable and accessible GP websites for patients.
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