GP patient survey results

The results of the GP patient survey 2024 has been published, which includes information on patient experience of general practice, NHS dentistry and community pharmacy. Nearly 700,000 questionnaires were completed and returned.

Findings about patients’ overall experiences are:

  • More than seven in ten patients (73.9%) had a good overall experience of their GP practice
  • More than two thirds (67.3%) had a good overall experience of contacting their GP practice
  • Of patients who had contacted or used an NHS service when their GP practice was closed 55.9% had a good overall experience
  • Seven in ten (69.2%) had a good overall experience of NHS dental services
  • 86.8% had a good experience of using pharmacy services.

Integrated care board, primary care network and practice level data is available.

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