Guides to support modern general practice
As part of the Delivery Plan for Recovering Access to Primary Care, NHS England has published four how to guides to support general practice teams to:
- better align capacity with need
- improve care navigation
- improve telephony journeys
- improve care-related processes
The guides provide learning from practices and primary care networks (PCNs) across the country about systems, processes and approaches that are helping the transformation to modern general practice. They complement the following resources.