Lack of trust in NHS primary care providers

Results of a survey on the level of trust that Black, Asian and ethnic minority patients have with NHS primary care service providers reveal alarming levels of discrimination and mistrust. Over 2,680 people competed the survey issued by the NHS Race and Health Observatory in 2022, which sought views on a broad range of areas including overall trust in, and satisfaction with, primary care providers, and levels of satisfaction with remote healthcare services. Participant responses from ethnic minority groups were compared with white British participants across key health services delivered by primary care, including GP practices, community nurses, community pharmacies, and midwives.