Difficult conversations are often avoided because we can’t face it or feel ill-equipped and lacking in confidence to manage conflict. This can have an impact on colleagues and organisations, in terms of productivity and morale. This three-hour online training session will explore how to prepare and deliver kind, effective and assertive difficult conversations, with confidence.
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Create a network to share documents, knowledge and best practice with your colleagues. Set up a network to keep in touch with other people in your organisation or with shared interest groups across organisational boundaries.
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Join or create a network here.
