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Messaging through NHS App

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MariaPCC 15 December 2025

NHS England is prioritising digital-first communications. Over the next three years, patients in England will receive all appropriate NHS messages through the App first, followed by email and SMS where appropriate. Letters will still be sent to patients who require them. Accessible formats will be made available, to ensure everyone can access their communications. Read more on how digital communication is transforming cervical screening services and how practices are encouraging patients to use the NHS App.

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