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Plan to make it easier for patients to contact their GP

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MariaPCC 9 May 2023

Action is outlined to make it easier for patients to contact their GP and end the 8am rush. Patients will be able to contact their general practice more easily and quickly – and find out exactly how their request will be handled on the day they call. Practices across England will also be given £240 million this year to embrace the latest technology, replacing old analogue phones with modern systems and online tools to ensure patients get the care they need as soon as possible.

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