Purchasing digital tools to support general practice

MariaPCC 26 April 2024

Given a delay to the Digital Pathways Framework, NHS England have set out arrangements for integrated care boards (ICBs) to use available funding throughout 2024/25 to support the procurement of digital tools in line with implementing modern general practice. Digital tools include online consultation, messaging, appointment booking, and in 24/25 an expansion to include demand and capacity tools. ICBs will need to work with primary care networks (PCNs)/practices and the national Commercial and Procurement Hub to plan for 24/25 and ensure all practices have the necessary digital tools aligned with the local digital strategy. Practice and PCN colleagues should continue to link with ICB digital leads to ensure their requirements are discussed.

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