Rethinking access to general practice

This briefing finds that, in recent years, public satisfaction with access to general practice has plummeted. People are finding it harder to make appointments, and feeling increasingly dissatisfied with waiting times and the types of appointment offered. However, despite having fewer GPs in England than there were in 2015, general practice is now delivering record numbers of appointments. The briefing looks at ways of improving access to general practice, beyond increasing the supply of appointments.