Review to create a more open healthcare system
The government is reviewing how patients and their families are kept informed when healthcare goes wrong. A call for evidence aims to capture and consider views about how the duty of candour system is honoured, monitored and enforced in health and social care settings. The duty of candour requires health and care providers to be open and honest when things go wrong. It means that patients and families have a right to receive explanations for what happened as soon as possible and a meaningful apology.