Strengthening primary and community care services

This briefing shows how people’s experiences can be used to support the development of a long-term vision for the NHS to strengthen services. GPs, dentists and pharmacies are most people’s first port of call when they develop symptoms of ill health. Healthwatch England has analysed the experiences people shared with us on these services and identified what is working well and which areas patients want to see improved. This can help inform a future vision for primary care and drive efficiencies across the whole system.

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