Tech-enabled change in general practice
Dr Minal Bakhai, national director for primary and community transformation and improvement at NHS England, features in this podcast. In conversation with Dr Annabelle Painter, Minal explains the importance of innovation in addressing general practice challenges. She highlights the role of technology as a powerful enabler and sets out the strong evidence base for modern general practice. The podcast explores the importance of well-designed, user-focused digital tools and how they can improve patient experience, particularly for people who have traditionally had poorer experiences of primary care.