Waiting for treatment: can the NHS recover?
This new chapter from the British Social Attitudes survey reveals that public dissatisfaction with the NHS is now more wide-ranging across the service than it was shortly before New Labour gained power in 1997. Although, as in 1997, the length of time it takes to access NHS services is the main problem the public want addressed, long waits are now thought to be embedded throughout the service and not just in hospital-based care.