Privacy policy

Primary Care Commissioning Community Interest Company (“PCC”) is the data controller for www.networks.nhs.uk (“the website”). We will process your data in accordance with the Data Protection Act 2018 (the 2018 Act) and the United Kingdom General Data Protection Regulation (UK GDPR). The purpose of the privacy policy is to inform you as a user of the website about what information we collect when you visit the service, how we use the information, whether the information is disclosed and the ways in which we protect users’ privacy.

How do we use your information?

We analyse information to see what is most effective about our website and associated services to help us identify ways to improve it and to make it more effective. We may also use information for other purposes, which we would describe to you at the point when we collect the information.

What information do we collect when you use the website?

We collect information indirectly and directly. When you use the website we use technology to collect information indirectly – such as your internet address. This is commonplace across all internet services to enable the investigation of issues such as malicious use. This information is then retained in our internet access logs. We collect information directly from you in a number of ways, one of which is by using cookies. Cookies are small files of information that save and retrieve information about your visit to our site, such as how you entered our site, how you navigated through the site and what information was of interest to you.

This information is collected for a number of reasons, for example, to help develop the website and associated services. The cookies we use identify you merely as a number. If you are uncomfortable about the use of cookies, you can disable them by changing the settings in the preferences or options menu in your internet browser. However, disabling cookies may affect our ability to provide services to you; if certain cookies are disabled you may not be able to access the service.

We only hold personal details such as are necessary for the operation of the site and its services, your name, email address and organisation type. We collect information when you give it to us. For example, you may register to receive a newsletter, daily news alert or to join a network. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used. It is completely up to you whether you provide it, but not providing information may affect our ability to provide services to you.

Will we disclose your information to, or share it with, other organisations?

We do not sell individuals’ information. We will share it only with our authorised Data Processors, who must act at all times on our instructions as the Data Controller under the 2018 Act and the UK GDPR. Before you submit any information, we will notify you as to why we are asking for specific information and it is up to you whether you provide it.

We may give you access to your information

You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. You can do this by contacting the Data Protection Officer, NHS Networks,, Suite 218, Second floor, West One, 114 Wellington Street, Leeds LS1 1BA or email websupport@pcc-cic.org.uk Recordings of PCC events and workshops may be hosted on the site. Please see PCC’s privacy policy for on-line sessions and recordings. Your data is kept under secure conditions. We take appropriate steps to maintain the security of your data on our service. The open nature of the internet means that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Our intention is that this should not happen and we take measures to ensure that it does not.

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